ttslot Privacy Policy — How We Collect, Use, and Protect Your Data

1About This Privacy Policy

This Privacy Policy ("Policy") applies to all personal data collected by ttslot ("we", "us", "our") in connection with your use of the ttslot platform accessible at ttslot.one (the "Platform"). It applies to registered players, unregistered visitors, and any other individuals who interact with the Platform or communicate with our support team.

By accessing or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with how we handle your personal data as described herein, please discontinue use of the Platform. This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming Policy.

ttslot is committed to handling personal data in a manner consistent with applicable data protection principles, including those reflected in Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards.

2Personal Data We Collect

ttslot collects the following categories of personal data from users of the Platform:

• Identity Data: Full legal name, date of birth, gender, nationality, and copies of government-issued identification documents (e.g., Malaysian identity card, passport) submitted during the Know Your Customer (KYC) verification process.
• Contact Data: Email address, mobile telephone number, and residential address.
• Account Data: Username, encrypted password, account registration date, account status, and account preferences.
• Financial Data: Payment method details (e.g., Touch n Go eWallet account identifier, Maybank or CIMB account reference), transaction history, deposit and withdrawal amounts, and wallet balances. Full payment credentials such as card numbers are not stored by ttslot and are processed exclusively by our payment service providers.
• Gaming Data: Game session history, bets placed, wins and losses, game preferences, bonus claims, and VIP tier status.
• Technical Data: IP address, device type and identifier, browser type and version, operating system, screen resolution, session duration, and referring URL.
• Communications Data: Records of customer support interactions, including chat transcripts, emails, and support ticket content.
• Marketing Preferences: Your consent status and preferences for receiving promotional communications from ttslot.

3How We Collect Your Data

We collect personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or responding to surveys or promotions.
• Automated collection: Technical data collected automatically via cookies, web beacons, server logs, and similar technologies when you access and interact with the Platform. This includes browsing behaviour, page views, and click events.
• Third-party sources: Identity verification data from third-party KYC service providers; fraud risk signals from fraud detection partners; payment transaction data from payment processors including Touch n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and USDT TRC20 network operators.

4Purposes for Which We Use Your Data

ttslot processes personal data for the following purposes:

• To create, manage, and maintain your registered ttslot account.
• To verify your identity and age in compliance with responsible gaming requirements and applicable regulations. ttslot strictly enforces a minimum age of 21 years.
• To process financial transactions, including deposits and withdrawals, and to detect and prevent payment fraud.
• To deliver gaming services, including personalising game recommendations and displaying your gaming history and statistics.
• To administer bonuses, promotions, and the VIP loyalty programme.
• To provide customer support and to respond to your enquiries, complaints, and feedback.
• To send you transactional notifications, such as deposit confirmations, withdrawal status updates, and security alerts.
• To send you marketing and promotional communications, where you have provided your consent or where we have a legitimate interest in doing so, subject always to your right to opt out.
• To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct as defined in our Terms & Conditions.
• To comply with legal obligations, including anti-money laundering (AML) requirements and record-keeping obligations.
• To analyse Platform usage data in aggregate to improve our products, services, and user experience.
• To enforce our responsible gaming policies, including monitoring for indicators of problem gambling and administering self-exclusion requests.

5Legal Basis for Processing

Where data protection laws require a legal basis for the processing of personal data, ttslot processes your data on the following bases:

• Contractual necessity: Processing required to perform the contract between you and ttslot — including account management, payment processing, and delivery of gaming services.
• Legal obligation: Processing necessary to comply with applicable legal requirements, including KYC, AML, and responsible gaming obligations.
• Legitimate interests: Processing for fraud detection, security, platform improvement, and direct marketing to existing players, where such interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications and cookie-based tracking, where we have obtained your prior consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6Disclosure and Sharing of Personal Data

ttslot does not sell your personal data to third parties. We may share your data with the following categories of recipients in the course of operating the Platform:

• Payment service providers: Touch n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and USDT TRC20 network operators, for the purpose of processing financial transactions.
• Game providers: Third-party game software providers whose games are available on the Platform, to the extent necessary to deliver gaming functionality and verify game session integrity.
• KYC and identity verification providers: Third-party services used to verify your identity and age as required by our responsible gaming and compliance obligations.
• Fraud detection and security providers: Services used to identify suspicious activity, prevent fraud, and protect the integrity of the Platform.
• IT infrastructure and hosting providers: Cloud hosting and data storage providers that process data on our behalf under strict data processing agreements.
• Legal and regulatory authorities: Where required by law, court order, or the lawful request of a government or regulatory authority.

All third-party processors are bound by contractual obligations to handle your data securely and only for the specific purposes for which it was shared.

7International Data Transfers

ttslot operates in a global technology environment. Your personal data may be transferred to, stored, or processed in countries outside Malaysia. Where such transfers occur, ttslot takes steps to ensure that appropriate safeguards are in place, including contractual protections consistent with applicable data protection standards. By using the Platform, you acknowledge that your data may be subject to such international transfers.

8Data Retention

ttslot retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations. In general:

• Account data and gaming records are retained for the duration of your account's existence and for a minimum period of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Financial transaction data is retained for a minimum of seven (7) years.
• Marketing preference records are retained until you withdraw consent or request erasure, subject to applicable retention obligations.
• Support correspondence is retained for a minimum of two (2) years from the date of the most recent interaction.

When data is no longer required, it is securely deleted or anonymised in accordance with our data retention procedures.

9Cookies and Tracking Technologies

ttslot uses cookies and similar technologies to operate the Platform, personalise your experience, and analyse usage patterns. The following types of cookies may be used:

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled without impacting core functionality, such as maintaining your login session.
• Functional cookies: Remember your preferences (e.g., language, game history) to provide a more personalised experience.
• Analytical cookies: Collect anonymised or aggregated data about how users interact with the Platform, used to improve performance and content.
• Marketing cookies: Used to deliver relevant promotional content. These are only activated where you have provided your consent.

You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.

10Your Data Protection Rights

Subject to applicable law, you may have the following rights in relation to your personal data held by ttslot:

• Right of access: To request a copy of the personal data we hold about you.
• Right of rectification: To request correction of inaccurate or incomplete personal data.
• Right of erasure: To request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing: To request that we limit how we use your data in certain circumstances.
• Right to data portability: To receive a copy of your data in a structured, machine-readable format where technically feasible.
• Right to object: To object to processing based on legitimate interests, including for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, to withdraw it at any time without affecting prior processing.

To exercise any of the above rights, please contact ttslot's support team using the contact details provided in the footer of this page. We will respond to all verified requests within a reasonable timeframe. We may require identity verification before processing data subject requests.

11Children's and Minors' Privacy

The ttslot Platform is strictly not intended for, and is not directed at, persons under the age of 21 years. We do not knowingly collect personal data from individuals under this age. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete such data and close the associated account. If you have reason to believe that a minor has registered or is using the Platform, please contact us immediately via the details in the footer.

12Security Measures

ttslot implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform.
• Industry-standard hashing for stored passwords — plain-text passwords are never stored.
• Access controls limiting internal access to personal data on a need-to-know basis.
• Regular security assessments and vulnerability testing of Platform infrastructure.
• Two-factor authentication options for Player accounts to reduce the risk of unauthorised access.

Whilst ttslot takes data security seriously, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. In the event of a suspected security incident affecting your account, please contact support immediately.

13Changes to This Privacy Policy

ttslot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. Material changes will be communicated to registered users via the email address associated with their account or via a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly. Continued use of the Platform following the publication of a revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically.

14Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ttslot, please contact our data protection team. Contact details are provided in the footer of this page. Please include your registered username and a clear description of your request or concern. We will acknowledge your communication within 48 hours and endeavour to resolve all data-related enquiries as promptly as possible.